JW Marriott Cancun Resort & Spa | Resort in Cancun
Resort in Zona Hotelera, Cancun
Catch some rays at the beach or spend the day relaxing at JW Marriott Cancun Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
JW Marriott Cancun Resort & Spa offers 447 accommodations with minibars and safes. Rooms open to balconies. LED televisions come with premium cable channels and pay movies.
Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathrobes
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Towels
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Free toiletries
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Hair dryer
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Private bathroom
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Blackout drapes/curtains
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Free rollaway beds
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Air conditioning (climate-controlled)
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Hypo-allergenic bedding
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Bed sheets
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Free cribs/infant beds
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LED light bulbs
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Phone
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Recycling
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Iron/ironing board
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Safe
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Desk
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In-room massage
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Turndown service
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Water-efficient showers only
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Slippers
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Free newspapers
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Connecting rooms available
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24-hour room service
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4 restaurants and 1 coffee shop/cafe
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Buffet breakfast available for a fee daily 8:00 AM–11:30 AM: USD 40 per person
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3 bars/lounges, 1 swim-up bar and 1 poolside bar
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Champagne service
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Minibar
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Coffee/tea maker
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24-hour roundtrip airport shuttle (surcharge)
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Free valet parking on site
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Free self parking on site
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Elevator
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Toilet grab bar height (inches): 31
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Wheelchair-accessible pool
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Transfer shower
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Wheelchair-accessible public washroom
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Wheelchair-accessible path to elevator
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Low-height door lock
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Visual alarms in hallways
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Wheelchair-accessible registration desk
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Low-height view port in door
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Wheelchair-accessible path of travel
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Wheelchair-accessible concierge desk
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Wheelchair-accessible registration desk height (inches): 36
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Wheelchair-accessible spa
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Hand-held showerhead
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Stair-free path to entrance
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Height-adjustable showerhead
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Accessible airport shuttle
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Wheelchair-accessible restaurant
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Elevator door width (inches): 39
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Low-height electrical outlets in bathroom
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Wheelchair-accessible business center
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Lever door handles
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Grab bar near toilet
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Wheelchair-accessible fitness center
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Well-lit path to entrance
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In-room accessibility
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Golfing
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Yoga classes
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Sauna
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3 outdoor pools
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Tennis
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Pilates classes
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Full-service spa
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Steam room
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Fitness classes
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Shopping mall
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Hot tub
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Indoor pool
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24-hour fitness center
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Children's pool
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Outdoor tennis court
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Shopping
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Cable channels
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Pay movies
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LED TV
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Premium channels
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Conference space
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Meeting rooms
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Business center
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Banquet hall
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Free newspapers in lobby
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Front-desk safe
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Elevator
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Gift shop/newsstand
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Ballroom
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ATM/banking services
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English
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Spanish
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Biodegradable coffee stirrers
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Double-glazed windows
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Rooftop garden
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Vegan dining options
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Couples dining
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Romance packages available
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Comprehensive food waste policy
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Vegetarian dining options
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Smoke-free property
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No plastic coffee stirrers
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Free rollaway/extra beds
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Free cribs/infant beds
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Indoor pool
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Laundry facilities
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3 outdoor pools
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Children's pool
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Concierge services
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Multilingual staff
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Daily housekeeping
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Change of towels (on request)
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Dry cleaning service
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24-hour front desk
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Porter/bellhop
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Hair salon
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Change of bedsheets (on request)
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Turndown service
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Laundry facilities
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Wedding services
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Tour/ticket assistance
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Luggage storage
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Beachfront location
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Terrace
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Vegetable garden
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Garden
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Balcony
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Body scrubs
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Aromatherapy
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Facials
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Massages
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Manicures and pedicures
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Steam room
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Body wraps
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Body treatments
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Hot tub
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Turkish bath/hammam
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Ayurvedic treatments
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Couples treatment room(s)
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 002-025-001518/2026 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite
Room Size:
2947 square feet m2
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GeneralSquare meters - 274, Number of bedrooms - 1, Ping - 82.82, Separate bedroom, Extra bed count 1, Separate dining area, Jetted bathtub, Separate bathtub and shower, Separate sitting area, Club level room, Square feet - 2947, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Premium Room, 2 Double Beds, Ocean View (Balcony)
Room Size:
467 square feet m2
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GeneralSquare meters - 43, Square feet - 467, Shower/tub combination, Number of bedrooms - 1, Ping - 13.12, Sofa bed, Balcony, Ocean view, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
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Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View
Room Size:
467 square feet m2
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GeneralSquare meters - 43, Square feet - 467, Shower/tub combination, Number of bedrooms - 1, Ping - 13.12, Club level room, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1 |
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Deluxe Room, 2 Double Beds, Balcony, Ocean View
Room Size:
459 square feet m2
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GeneralSquare meters - 43, Square feet - 459, Ping - 12.9, Shower/tub combination, Number of bedrooms - 1, Sofa bed, Balcony, Ocean view, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2 |
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Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite, Ocean View
Room Size:
957 square feet m2
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GeneralSquare feet - 957, Shower/tub combination, Number of bedrooms - 1, Ping - 26.89, Separate bedroom, Extra bed count 1, Square meters - 89, Number of bathrooms - 1, Club level room, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Club 91 (2 Adults), Club Level, Grand Ocean Front Suite, 1 King Bed
Room Size:
1344 square feet m2
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GeneralShower/tub combination, Number of bedrooms - 1, Partial ocean view, Separate bedroom, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 1344, Club level room, Ping - 37.77, Square meters - 125, Bed count minimum 1, Bed count maximum 1 |
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Premium Room, 1 King Bed, Ocean View (Balcony)
Room Size:
467 square feet m2
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GeneralSquare meters - 43, Square feet - 467, Shower/tub combination, Number of bedrooms - 1, Ping - 13.12, Sofa bed, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2 |
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Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite
Room Size:
1345 square feet m2
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GeneralPing - 37.80, Square feet - 1345, Shower/tub combination, Number of bedrooms - 1, Square meters - 125, Separate bedroom, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Separate dining area |
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Deluxe Room, 1 King Bed, Balcony, Ocean View
Room Size:
467 square feet m2
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GeneralSquare feet - 467, Grab bar - in shower, Shower/tub combination, Number of bedrooms - 1, Sofa bed, Extra bed count 2, Number of bathrooms - 1, Square meters - 43, Shower grab bar height (inches) - 31, Roll-in shower width (centimeters) - 100, Ping - 13.12, Roll-in shower width (inches) - 39, Shower grab bar height (centimeters) - 80, Balcony, Bed count minimum 1, Ocean view, Roll-in shower, Bed count maximum 1 |
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Caribbean Suite, 1 King Bed, 1 Bedroom Suite
Room Size:
957 square feet m2
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GeneralSquare feet - 957, Shower/tub combination, Number of bedrooms - 1, Ping - 26.89, Balcony, Separate bedroom, Extra bed count 1, Square meters - 89, Ocean view, Bed count minimum 2, Bed count maximum 2 |
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JW Luxury Suite, 1 King Bed, Junior Suite
Room Size:
785 square feet m2
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GeneralSquare meters - 73, Shower/tub combination, Number of bedrooms - 1, Balcony, Separate bedroom, Ping - 22.06, Square feet - 785, Extra bed count 1, Ocean view, Bed count minimum 2, Bed count maximum 2 |
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Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View
Room Size:
467 square feet m2
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GeneralSquare meters - 43, Square feet - 467, Number of bedrooms - 1, Ping - 13.12, Shower only, Club level room, Balcony, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Zona Hotelera resort starts from $347 per night with includes Wheelchair Accessible, Bedding/Linens, Spa, Bar, Entertainment, Hot Tub, Kitchen, Air Conditioner, Parking, Pool, Security/Safety, Sports/Activities, Wellness Facilities, Toiletries, Breakfast, Balcony/Terrace, Business Services, Restaurant, Child Friendly, Laundry, Accessibility, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
