Grand Velas Riviera Maya - All Inclusive | Resort in Playa del Carmen

| 8.7 (39 Reviews) | 7 Bathrooms 36 Guests

Villa Juarez Resort | Grand Velas Riviera Maya - All Inclusive

Resort in Villa Juarez, Playa del Carmen

Amid the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle. Discover the flavors our chefs create in each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury. About the Property Credit - Only Apply at SE Spa. $50 USD SPA Credit per person, per night SPA Bonus applicable on massages, facials and body wrap treatments with a duration of 50 minutes or more. Not transferable between guests. Not cumulative. Not redeemable for cash. Unused balances will not be refunded. Not combinable with other Spa promotions. NOT applicable on SPA Boutique products, Jungle Kids Spa, Beauty Salon, Hydrotherapy Circuit. NOT applicable on treatments available in SPA Cabanas (outdoor areas). Applicable on treatments with a duration of 50 min or more.

Grand Velas Riviera Maya - All Inclusive is located in Playa del Carmen.

This 544 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Kitchen, Laundry, Pool, and several others. This is a 5 star rated property and has over 39 reviews with the average score of 8.7 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 544 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Grand Velas Riviera Maya - All Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Velas Riviera Maya - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Kid-friendly buffet

Snack bar

Special diet meals (on request)

Restaurant

Fruit

Kids' meals

Wine/Champagne

Breakfast in the room

Coffee house on site

Parking

Parking on site

Free parking

Parking garage

Private Parking

Parking

Accessibility

Bathroom emergency cord

Raised toilet

Lowered sink

Wheelchair accessible

Toilet with grab rails

Activities

Beauty services

Massage

Spa lounge/Relaxation area

Ping-pong

Haircut

Themed dinners

Fitness classes

Live sports events (broadcast)

Fitness center

Water sports facilities on site

Massage chair

Golf course (within 2 miles)

Beach

Steam room

Personal trainer

Body treatments

Cooking class

Public Bath

Mini golf

Walking tours

Bike tours

Spa and wellness center

Live music/Performance

Playground

Spa facilities

Beachfront

Sauna

Pedicure

Pool table

Locker rooms

Tour or class about local culture

Fitness

Facial treatments

Movie nights

Cycling

Yoga classes

Game room

Private beach area

Aerobics

Manicure

Kids' club

Evening entertainment

Hiking

Spa/Wellness packages

Hot tub/Jacuzzi

Body wrap

Nightclub/DJ

Karaoke

Entertainment staff

Entertainment

Indoor play area

Outdoor play equipment for kids

Baby safety gates

Board games/Puzzles

General

Safe

Chapel/Shrine

Air conditioning

Facilities for disabled guests

Non-smoking rooms

Soundproof rooms

Family rooms

Elevator

Hypoallergenic room available

Guest Services

Dry cleaning

Valet parking

Concierge

ATM on site

Fax/Photocopying

Room service

Grocery deliveries

24-hour front desk

Hair/Beauty salon

Car rental

Daily housekeeping

Baggage storage

Shuttle service (additional charge)

Currency exchange

Babysitting/Child services

Meeting/Banquet facilities

Business center

Shuttle service

Airport shuttle

Strollers

Ironing service

Tour desk

Laundry

Airport shuttle (additional charge)

Suit press

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Terrace

Outdoor pool

Outdoor furniture

Picnic area

Outdoor pool (year-round)

Garden

Sun deck

Security/Safety

CCTV in common areas

Smoke alarms

Fire extinguishers

Key access

Security alarm

24-hour security

Key card access

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Breakfast to-go containers

Food can be delivered to guest accommodation

Physical distancing in dining areas

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Thermometers for guests provided by property

Access to healthcare professionals

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

First aid kits available

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Contactless check-in/out

Mobile app for room service

Spa

Infinity pool

Swimming pool

Beach chairs/Loungers

Pool with view

Pool bar

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Partially refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Restaurants:, piaf frech cuisine & cocina de autor creative, evolutionary cuisine for ages 12 and over in selected seatings, bistro international cuisine for ages 16 and over, please note that reservations and dress code are required for gourmet restaurants: no shorts, sleeveless t-shirts, trainers or sandal. all restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing, please note that some rooms are located about 0.6 mi from the beach, there is an additional nightly charge to guarantee connecting rooms, payment has to be made directly at the property upon arrival, connecting rooms are subject to availability.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 01230089a82d6

Reviews

Value for money:

7.97

Location:

9.14

Staff:

9.22

Facilities:

9.53

Comfort:

9.45

Cleanliness:

9.45

Martin

Jul 21, 2026 07:00:00 AM

Review Score: 8

Chile

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Nature View Suite Zen Experience Room Type: Suite Room Size: 110 m² 1 King bed(s) Bed	Food & Drink Wine or champagne, Bottle of water, Minibar, Chocolate/Cookies Bathroom Hairdryer, Toilet paper, Toilet, Bathrobe, Shower, Shampoo, Towels/Sheets (extra fee), Slippers, Towels, Private bathroom, Bath or shower, Shower cap, Bath, Body soap, Conditioner, Free toiletries General Ironing facilities, Air conditioning, Smoke Alarm, Trash cans, Laptop safe, Safety deposit box, Tile/Marble floor, Iron, Key card access Media & Technology Cable channels, Flat-screen TV, TV, Telephone, Satellite channels, Radio Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Terrace, Balcony Living Area Desk View Garden view, View Bedroom Wardrobe or closet, Cribs, Alarm clock Kitchen Dryer, Wine glasses, Coffee machine, Dining table Accessibility Entire unit wheelchair accessible, Entire unit located on ground floor Room amenities Sofa bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Fold-up bed, Feather pillow Pool and Spa Pool towels Safety features Air purifiers Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Nature View Suite with Private Pool Zen Experience Room Type: Suite Room Size: 110 m² 1 King bed(s) Bed	Food & Drink Wine or champagne, Bottle of water, Minibar, Chocolate/Cookies Bathroom Hairdryer, Toilet paper, Toilet, Spa tub, Bathrobe, Shower, Shampoo, Towels/Sheets (extra fee), Slippers, Towels, Private bathroom, Bath or shower, Shower cap, Bath, Body soap, Conditioner, Free toiletries General Ironing facilities, Air conditioning, Smoke Alarm, Trash cans, Laptop safe, Safety deposit box, Tile/Marble floor, Iron, Key card access Media & Technology Cable channels, Flat-screen TV, TV, Telephone, Satellite channels, Radio Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View Garden view, View Bedroom Wardrobe or closet, Cribs, Alarm clock Kitchen Dryer, Wine glasses, Coffee machine, Dining table Outdoors Outdoor dining area, Terrace Room amenities Sofa bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Fold-up bed, Feather pillow Pool and Spa Plunge pool, Pool towels, Pool with a view Safety features Air purifiers Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Zen Grand Two Bedroom Family Suite Nature View Room Type: Family Room Size: 220 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Internet Internet facilities Food & Drink Wine or champagne, Bottle of water, Minibar, Chocolate/Cookies Bathroom Hairdryer, Toilet paper, Additional bathroom, Toilet, Spa tub, Bathrobe, Shower, Shampoo, Towels/Sheets (extra fee), Slippers, Towels, Private bathroom, Bath or shower, Shower cap, Bath, Body soap, Conditioner, Free toiletries General Interconnected room(s) available, Ironing facilities, Air conditioning, Smoke Alarm, Trash cans, Safety deposit box, Laptop safe, Tile/Marble floor, Iron, Key card access Media & Technology Cable channels, Flat-screen TV, TV, Telephone, Satellite channels, Radio Services Wake-up service, Wake-up service/Alarm clock Living Area Desk, Seating area View Garden view, View Bedroom Wardrobe or closet, Cribs, Alarm clock Kitchen Wine glasses, Children's high chair, Dining table, Dryer, Coffee machine Outdoors Outdoor dining area, Terrace Room amenities Sofa bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Fold-up bed, Feather pillow Pool and Spa Pool towels Safety features Air purifiers Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Ambassador Pool Suite Ocean View Room Type: Suite Room Size: 118 m² 1 King bed(s) Bed	Internet Internet facilities Food & Drink Wine or champagne, Bottle of water, Minibar, Chocolate/Cookies Bathroom Hairdryer, Toilet paper, Toilet, Shower, Shampoo, Towels/Sheets (extra fee), Slippers, Towels, Private bathroom, Bath or shower, Shower cap, Bath, Body soap, Conditioner, Free toiletries General Ironing facilities, Air conditioning, Smoke Alarm, Trash cans, Laptop safe, Safety deposit box, Tile/Marble floor, Iron, Key card access Media & Technology Cable channels, Flat-screen TV, TV, Telephone, Satellite channels, Radio Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Terrace, Balcony Living Area Desk, Seating area, Sofa View Pool view, Sea view, View Bedroom Wardrobe or closet, Cribs, Alarm clock Kitchen Dryer, Wine glasses, Coffee machine, Dining table Room amenities Sofa bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Fold-up bed, Feather pillow Pool and Spa Plunge pool, Pool towels, Pool with a view Safety features Air purifiers Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Grand Class Suite Ocean Front Room Type: Suite Room Size: 128 m² 1 King bed(s) Bed	Internet Internet facilities Food & Drink Wine or champagne, Bottle of water, Minibar, Chocolate/Cookies Bathroom Hairdryer, Toilet paper, Toilet, Spa tub, Shower, Shampoo, Towels/Sheets (extra fee), Slippers, Towels, Private bathroom, Bath or shower, Shower cap, Bath, Body soap, Conditioner, Free toiletries General Ironing facilities, Air conditioning, Smoke Alarm, Trash cans, Laptop safe, Safety deposit box, Tile/Marble floor, Iron, Key card access Media & Technology Cable channels, Flat-screen TV, TV, Telephone, Satellite channels, Radio Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Terrace, Balcony Living Area Desk, Seating area, Sofa View Sea view, View Bedroom Wardrobe or closet, Cribs, Alarm clock Kitchen Dryer, Wine glasses, Coffee machine, Dining table Room amenities Sofa bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Fold-up bed, Feather pillow Pool and Spa Plunge pool, Pool towels, Pool with a view Safety features Air purifiers Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Ambassador Suite Ocean View Room Type: Suite Room Size: 118 m² 1 King bed(s) Bed	Internet Internet facilities Food & Drink Wine or champagne, Bottle of water, Minibar, Chocolate/Cookies Bathroom Hairdryer, Toilet paper, Toilet, Shower, Shampoo, Towels/Sheets (extra fee), Slippers, Towels, Private bathroom, Bath or shower, Shower cap, Bath, Body soap, Conditioner, Free toiletries General Ironing facilities, Air conditioning, Smoke Alarm, Trash cans, Laptop safe, Safety deposit box, Tile/Marble floor, Iron, Key card access Media & Technology Cable channels, Flat-screen TV, TV, Telephone, Satellite channels, Radio Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Terrace, Balcony Living Area Desk, Seating area, Sofa View Pool view, Sea view, View Bedroom Wardrobe or closet, Cribs, Alarm clock Kitchen Dryer, Wine glasses, Coffee machine, Dining table Accessibility Entire unit wheelchair accessible, Entire unit located on ground floor Room amenities Sofa bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Fold-up bed, Feather pillow Pool and Spa Pool towels Safety features Air purifiers Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Ambassador Two Bedroom Family Suite Ocean View Room Type: Family Room Size: 236 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Internet Internet facilities Food & Drink Wine or champagne, Bottle of water, Minibar, Chocolate/Cookies Bathroom Hairdryer, Toilet paper, Additional bathroom, Toilet, Spa tub, Shower, Shampoo, Towels/Sheets (extra fee), Slippers, Towels, Private bathroom, Bath or shower, Shower cap, Bath, Body soap, Conditioner, Free toiletries General Interconnected room(s) available, Ironing facilities, Air conditioning, Smoke Alarm, Trash cans, Safety deposit box, Laptop safe, Tile/Marble floor, Iron, Key card access Media & Technology Cable channels, Flat-screen TV, TV, Telephone, Satellite channels, Radio Services Wake-up service, Wake-up service/Alarm clock Living Area Desk, Seating area, Sofa View Sea view, View Bedroom Wardrobe or closet, Cribs, Alarm clock Kitchen Wine glasses, Children's high chair, Dining table, Dryer, Coffee machine Outdoors Outdoor dining area, Terrace Room amenities Sofa bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Fold-up bed, Feather pillow Pool and Spa Pool towels Safety features Air purifiers Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Villa Juarez resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Villa Juarez resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Villa Juarez resort starts from $1,564 per night with includes Wheelchair Accessible, Ocean View, Sports/Activities, Wellness Facilities, Internet, Parking, View, Private Beach, Transportation/Shuttle, Security/Safety, Spa, Restaurant, Entertainment, Air Conditioner, Oceanfront, Business Services, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Balcony/Terrace, Accessibility, Hot Tub, Kitchen, Laundry, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villa Juarez resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Villa Juarez resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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