Grand Mercure Batam Centre | Hotel in Batam
Hotel in Batam
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Grand Mercure Batam Centre offers 230 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. This Batam hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.
Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Amenities
Facility Overview
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Soap
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Private bathroom
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Toilet paper
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Towels
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Toothbrush and toothpaste
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Bathrobes
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Free toiletries
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Hair dryer
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Shampoo
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Bidet
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Bed sheets
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Rollaway/extra beds (surcharge)
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Blackout drapes/curtains
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Free cribs/infant beds
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Air conditioning
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Slippers
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Desk
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In-room massage
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Phone
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Safe
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Individually furnished
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Laptop-friendly workspace
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Connecting rooms available
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Desk chair
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Iron/ironing board
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1 restaurant
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1 poolside bar and 1 bar
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Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: IDR 250000 for adults and IDR 125000 for children
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24-hour room service
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Free bottled water
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Shopping center shuttle (surcharge)
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Airport shuttle on request
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24-hour roundtrip airport shuttle (surcharge)
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Free secured, uncovered self parking on site
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Ferry terminal shuttle (surcharge)
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Hardwood flooring in room
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Lever door handles
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Wheelchair-accessible restaurant
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Wheelchairs available on site
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Elevator
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Wheelchair-accessible spa
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Elevator door width (inches): 35
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Well-lit path to entrance
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Front entrance ramp
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Smooth flooring in public areas
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Wheelchair-accessible business center
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Wheelchair-accessible concierge desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible path to elevator
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible pool
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Wheelchair-accessible public washroom
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Adjacent to a golf course
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Children's pool
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Full-service spa
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Outdoor pool
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Fitness center
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Computer station
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Elevator
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Lockers available
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Ballroom
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Front-desk safe
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Banquet hall
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Reception hall
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Indonesian
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English
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Chinese (Mandarin)
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Designated smoking areas
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TV in lobby
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Couples dining
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Romance packages available
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Renovated entire property - June 2025
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Rollaway/extra beds (surcharge)
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Children's toys
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Children's pool
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Free cribs/infant beds
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Outdoor pool
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Children's games
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Daily housekeeping
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Concierge services
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Change of bedsheets (on request)
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Porter/bellhop
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Luggage storage
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Change of towels (on request)
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Wedding services
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Dry cleaning service
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24-hour front desk
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In-room WiFi speed: 25+ Mbps
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Dock
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Garden
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Pool sun loungers
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Manicures and pedicures
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Reflexology
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Body scrubs
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3 treatment rooms
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Massage - hot stone
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Couples treatment room(s)
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Spa open daily
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Aromatherapy
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Massage/treatment rooms
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 55110, 1295001451751 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Suite, 1 Double Bed, City View
Room Size:
689 square feet m2
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GeneralSquare feet - 689, Digital TV service, Minibar, Electric kettle, Coffee/tea maker, Extra bed count 1, Ping - 19, Square meters - 64, Separate bathtub and shower, Smart TV, Espresso maker, Wardrobe or closet, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Superior Room, 2 Twin Beds, City View
Room Size:
427 square feet m2
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GeneralSquare meters - 40, Digital TV service, Electric kettle, Square feet - 427, Smart TV, Coffee/tea maker, Shower only, Ping - 12, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2 |
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Deluxe Room, 1 King Bed, City View
Room Size:
320 square feet m2
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GeneralPing - 9.0, Digital TV service, Electric kettle, Coffee/tea maker, Shower only, Extra bed count 1, Square feet - 320, Square meters - 30, Smart TV, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view |
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Superior Room, 1 King Bed, City View
Room Size:
320 square feet m2
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GeneralSquare meters - 30, Ping - 9.0, Digital TV service, Electric kettle, Smart TV, Coffee/tea maker, Shower only, Bed count minimum 1, Extra bed count 1, Square feet - 320, Bed count maximum 1, City view |
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Deluxe Room, 2 Twin Beds, City View
Room Size:
320 square feet m2
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GeneralPing - 9.0, Digital TV service, Electric kettle, Coffee/tea maker, Shower only, Extra bed count 1, Square feet - 320, Square meters - 30, Smart TV, Espresso maker, Bed count minimum 2, City view, Bed count maximum 2 |
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Executive Room, 1 King Bed, City View
Room Size:
463 square feet m2
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GeneralDigital TV service, Minibar, Electric kettle, Coffee/tea maker, Shower only, Ping - 13.0, Extra bed count 1, Square feet - 463, Square meters - 43, Smart TV, Espresso maker, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Grand Mercure Batam Centre has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Grand Mercure Batam Centre starts from $92 per night with includes Internet, Parking, Designated Smoking Area, Wheelchair Accessible, Transportation/Shuttle, Business Services, Bar, Child Friendly, View, Accessibility, Guest Services, Laundry, Air Conditioner, Pool, Balcony/Terrace, Spa, Toiletries, Breakfast, Sports/Activities, Bedding/Linens, Wellness Facilities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Grand Mercure Batam Centre is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Grand Mercure Batam Centre indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
